Privacy Policy

Effective November 3, 2026

This policy explains how Innovate Building handles information collected through innovatebuildinginc.com, our estimate forms, phone calls, emails and optional text messages. Innovate Building is operated by Innovate Building Inc. Questions can be sent to support@innovatebuildinginc.com or (781) 528-0069.

Who we are

Innovate Building is operated by Innovate Building Inc. Innovate Building Inc. is the business responsible for the information described in this policy.

Information we collect

When you request an estimate or contact us, we may collect your name, phone number, email address, project address or city, the type of project and any details you choose to share. Our website and analytics tools may also record basic technical information such as pages visited, browser type, approximate location from your IP address and how you arrived at the site (for example, an ad or search link).

How we use your information

We use your information to respond to your request, prepare estimates, schedule site visits, provide project updates and customer care, keep records of our work, improve the website and understand which advertising brings us customers. We do not sell your personal information.

Text messages (SMS)

If you check the optional text message box on our forms, or otherwise ask us to text you, we will send messages about your quote, appointments and project updates. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help. Consent to receive texts is not a condition of any purchase.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We may share information with service providers that help us operate, such as our phone, text messaging, email, scheduling and website hosting providers, only so they can provide those services to us. This sharing never includes text messaging opt-in data or consent for their own marketing.

Cookies and analytics

We use cookies and similar tools, including Google Analytics, to measure visits and improve the website. You can block or delete cookies in your browser settings; the site will still work.

How long we keep information

We keep estimate requests and project records for as long as needed to serve you, meet legal and tax obligations and resolve disputes, then delete or anonymize them.

Your choices

You can ask us to access, correct or delete your information, or to stop contacting you, by emailing support@innovatebuildinginc.com or calling (781) 528-0069. To stop text messages at any time, reply STOP.

Security

We use reasonable safeguards to protect your information. No website or transmission is completely secure, so please do not send sensitive information such as bank or card numbers through our forms.

Children

Our website and services are intended for adults. We do not knowingly collect information from children under 13.

Changes

We may update this policy and will change the effective date above when we do. See also our Terms.